Help & Support

Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

Can I modify or cancel my order?

Please contact us immediately at support@gadgetlabuk.store if you need to modify or cancel your order. We'll do our best to accommodate your request if the order hasn't shipped yet.

Do you offer warranty on your products?

Yes, all our gadgets come with a manufacturer's warranty. Warranty periods vary by product - please check individual product pages for details.

Contact Information

Email: support@gadgetlabuk.store
Available Monday-Friday, 9am-5pm GMT

Response Time: We aim to respond to all inquiries within 24 hours during business days.

Shipping Information

UK Shipping: Standard delivery takes 3-5 business days. Express shipping available at checkout.

International Shipping: We ship worldwide. Delivery times vary by location (7-14 business days typically).

Shipping Costs: Calculated at checkout based on your location and order weight.

Order Tracking: You'll receive a tracking number via email once your order ships.

Returns & Refunds Policy

Return Window: 30 days from delivery date

Condition: Items must be unused, in original packaging with all accessories and documentation

Process: Contact us to initiate a return. We'll provide a return authorization and instructions.

Refunds: Processed within 5-7 business days after we receive your return

Return Shipping: Customer responsible for return shipping costs unless item is defective

General Support Resources

Product Guides: Check individual product pages for user manuals and setup guides

Troubleshooting: Visit our blog for tips and troubleshooting articles

Account Issues: For login or account problems, use the 'Forgot Password' link or contact support

Payment Questions: We accept all major credit cards and PayPal. All transactions are secure and encrypted.